RESORT COMPENDIUM

The Wave Resort

Welcome
Check-In & Check-Out
About The Wave
About The Area
Safety Info & Rules
Useful Contact Numbers
Local Area Guide
So Long, Farewell!

A very warm welcome to The Wave Resort!

Located in the heart of Broadbeach, our self-contained apartments provide a luxury holiday destination on the Gold Coast. Enjoy your stay as you relax in modern, stylish apartments.

This guide contains information on services and facilities available within our complex, as well as local information on the Gold Coast area.

While you relax here at The Wave Resort, we suggest you take time to experience some of the local attractions, in particular the conveniently located shopping precinct.

It is a pleasure to have you stay with us at The Wave and we all hope you have an enjoyable and comfortable stay.

If there is anything we can do to assist and make your stay even better, please don’t hesitate to contact us on 07 5555 9200

Directions

By Car: Broadbeach is located 80 minutes drive South from Brisbane. Major highways link the region with all parts of Queensland. The Wave Resort features secure underground parking, available free of charge for guests.

By Air: The Gold Coast Airport is a 40 minute drive from The Wave.

Public Transport: Surfside Buslines and Trams provide an extensive bus and tram service throughout the Gold Coast in the Queensland and Tweed regions.

Parking
Undercover Parking is provided on site for 1 car. Underground parking is provided free of charge.

Please be advised all parking is allocated, however parks may not be suitable for all vehicle types. The height Clearance 2.1M.

Please contact us beforehand if you are travelling in a bigger vehicle as we may be able to assist with recommendations to park elsewhere.

Reception Hours

Our office hours are as follows:

  • Monday - Friday: 8:30am to 5:00pm
  • Saturday: 8:30am to 4:00pm
  • Sunday: 9:00am to 3:00pm
  • Public Holidays: Subject to change
Check-In

Check-in time is from 2pm.

We can sometimes arrange an early check-in, so please contact us if you will arrive early and we'll do our best to try to arrange an early entry, however we can't guarantee this.

For those that do arrive before the designated check-in time, the good news is that there is plenty to do in Broadbeach!

You can store your luggage in our storage area while you wait. We often suggest that guests visit the grocery store and do a small shop. That will give you more time to relax once you've checked in! There are also a few good cafes nearby for lunch so why not relax and enjoy some of the local food!

Check-Out

Check-out time is 10am, unless prior arrangements have been made with Reception.

If you would like to arrange a late check out, please enquire at Reception, as it will be subject to availability.

Some friendly housekeeping reminders for your departure if we can kindly ask you to:

  • Ensure air conditioners & lights are turned off
  • Remove all rubbish
  • Start the dishwasher

We hope you had a wonderful holiday and wish you safe travels back home. We'd love to see you again soon!

Pool

Located on level 34, you will enjoy access to our exclusive sky pool & spa presenting beautiful skyline views of Broadbeach and the Pacific Ocean. Our infinity pool is located on level 4 and includes a poolside barbecue with plenty of entertainment areas for guest use. The infinity pool features a shallow area, perfect for younger children.

Both pools are heated year round for your enjoyment.

For safety reasons we ask that you adhere to the below pool rules:

  • All guests are asked to dry off before entering the elevators and we ask that children are supervised in this area at all times.
  • No glass is to be taken into the pool area.
  • No ball games, or the like, are to be played in and around the swimming pools.
  • Surf boards are not to be used in the swimming pools. Small floating devices for young children are permitted.
  • If your child is not toilet trained, please ensure they are wearing a waterproof swimming nappy, while in the pools.

Pool towels are available from Reception at $5 per towel for the entire stay.

Baby Cots & High Chairs
Cots/high chairs can be hired though Reception (subject to availability). It is best to book in advance so we can have these items in your apartment ready for your arrival.
Keys
Your apartment key, key card or fob and access to security parking were given to you upon check in.

LOST KEYS: Please note that lost keys will incur a minimum fee of $80.

Self-Contained Apartments

Your apartment is designed to make your stay with us as relaxing and convenient as possible. It is fully self contained and is equipped with everything you might need for your stay.

For your convenience when you first arrive, you will find in your apartment a small complimentary starter pack, inclusive of coffee, tea, milk, washing powder and bathroom products. For all additional products, there are a few shops located nearby.

If you are missing something, please don't hesitate to see our front desk during opening hours.

Air Conditioning

You will find the air conditioning control panel located on your living room wall. This can be adjusted to suit your requirements. All doors and windows must be closed when a/c is on. Temperature is not to be set lower than 21c. 

Please turn off your a/c when you leave your apartment.

Kitchen
Always use the kitchen exhaust fan when cooking. The exhaust fan is located above the cook top (pull outwards). Excessive smoke and steam can activate the fire alarm and may incur a call out fee.
Housekeeping / Room Service
The Wave Resort are fully self-contained holiday letting apartments. If your stay is more than 8 nights, you will receive a mid-stay clean. If you require a daily mini service, please contact Reception (fee applies). Mini servcie includes making beds, fresh towels and removing rubbish.

Our tariff includes a complimentary starter pack, which includes tea, coffee, milk, detergent, toilet paper etc in your apartment on arrival.

Supermarkets and convenience stores are located nearby for further supplies during your stay. You may purchase essential items from reception for a small fee.

There are additional pillows and blankets in your wardrobes. Baby cots, high chairs and extra beds are available upon request. Please contact reception to arrange. A hairdryer is located in the bathroom drawer of your bathroom.

Laundry
Laundry: Each apartment has a washing machine and dryer for guests to use. We ask that you do not overload the machines. We also provide a clothes airer for you to hang towels and clothing on. Please refrain from hanging anything on balconies.

Irons and Ironing Boards: For your convenience, irons and ironing boards are located in the laundry in each unit.

Maintenance
Unfortunately, despite our best efforts, things can sometimes go wrong or break down.

Should you find anything that does not work, is broken or missing, please let us know as soon as you discover the issue so we can ensure it is fixed to make your stay with us as enjoyable as possible.

Overview Of The Area

The Wave Resort is conveniently located right in the heart of Broadbeach, just a relaxed stroll from the patrolled beach and restaurants and shops of Broadbeach Mall precinct.

There are plenty of beachside parks for barbecues and picnics during the day. By night experience world-class entertainment, dancing, romantic surroundings or family-friendly fun.

You can shop until you drop with hundreds of stores within walking distance from The Wave Resort: Pacific Fair, the Oasis Shopping Centre and a variety of boutiques.

Broadbeach offers a holiday destination to suit everyone with its vast list of entertainment options and central location.

Ideas If You Arrive Early

If you arrive early and your apartment isn't quite ready, the good news is that there is plenty to do. We suggest that guests visit the grocery store and do a small shop so you are ready to relax once you've checked in. There are also a some great cafes and restaurants nearby for lunch so why not relax and enjoy some of the local food!

The other option is to take advantage of the warm weather and get your toes sandy and take a swim in the ocean.

Local Beaches

The Wave Resort is situated just a stones throw away from the beautiful beaches of Broadbeach.

The pristine white sand, excellent surfing conditions and patrolled beaches make this an ideal spot for all beach goers.

Perfect for morning and evening strolls as well as families with younger children because of the adjoining park and playground.

No Party Policy
All guests have a right to a quiet and peaceful stay with us here at The Wave Resort, so parties or loud and disruptive behavior will not be tolerated. Please be aware we have a strict “No Party Policy” and complaints received will be treated seriously and may result in immediate eviction.

As we are also a family building we ask that you keep noise to a minimum after 10pm. Please be aware that noise on the balcony does travel so please consider those around you.

Noisy, unruly behaviour will not be tolerated either in or around the building, especially in the pool area. Management reserves the right to terminate tenancy on grounds of unseemly conduct or wilful damage to property in the interior or exterior of the complex.

Pets
No animals of any kind are permitted in the complex, without the prior approval of the Body Corporate. Guests who bring animals into the complex may be evicted without the right to a refund.

As per the Guide Dogs Act 1972, section 5, Guide Dogs or Companion dogs are permitted in the complex subject to prior approval by management and Body Corporate. Proof of registration will be requested.

There may be an extra cleaning fee included in your tariff, which will be agreed upon when making your booking.

Smoking Policy

For the comfort of all guests, all common areas at The Wave Resort are non-smoking, this includes vaping and e-cigarettes.

As per the Bylaws of the Building, we have a strict non-smoking policy inside the Apartments which we kindly ask all guests to adhere to. Penalties will apply for breaching this rule.

Emergency Exit Instructions
In the unlikely event of a Fire Alarm going off throughout your stay, please refer to your closest Fire Exit.

Use the Fire Evacuation Map on the back of your apartment door and in the common areas of the building to determine your closest exit.

Refrain from entering the lifts and treat the alarm seriously, until notified by the attending Firemen otherwise.

Do not attempt to take possessions with you. Do not use the elevators.

Please do not exit through fire doors except in an emergency.

Emergency Phone Numbers
For emergency services (fire & ambulance) you will need an outside line.

  • Please dial 0 to get an outside line.
  • The emergency number in Australia is 000.

Do not delay if you feel an emergency situation has arisen.

  • Police, Fire & Ambulance (Emergency Only): Dial ‘0’, then 000
  • Broadbeach Police Station (Non–Urgent): Philip Ave & Surf Parade - (07) 5581 2800
  • Queensland Ambulance Service (Non–Urgent): 13 12 33
  • Poisons Information Centre, 24-hour advice line: 13 11 26
  • Non-Urgent Health Advice, 24-hours: 13 HEALTH (13 43 25 84)
Airlines

Gold Coast Airport is approximately 40 minutes by road from The Wave Resort.

Phone: 07 5589 1100

Medical Centre / Hospital

For first aid, please contact Reception on ext.9.

In case of emergency, dial ‘0’ for an outside line, then ‘000’ for emergency assistance.

  • Gold Coast Univeristy Hospital: 1 Hospital Blvd, Southport - 1300 744 284
  • Pindara Private Hospital: Allchurch Avem Benowa - (07) 5588 9888
  • Broadbeach Family Practice: 29 Queensland Ave, Broadbeach - (07) 5539 9177
  • Broadbeach Medical Centre: 75 Surf Parade - (07) 5531 6344
Chemists

Broadbeach Day & Night Chemist
3-5/2723 Gold Coast Hwy - (07) 5592 1005
Open Mon - Sat 8am - 8pm, Sun 8am - 7pm

Chemist Outlet Broadbeach
Shop 14, 89-91 Surf Parade - (07) 5539 8751
Open Mon - Sat 8am - 7pm, Sun 9am - 5pm

Priceline Pharmacy Oasis Broadbeach
Oasis Shopping Centre, Victoria Ave, Broadbeach - (07) 5592 3767
Open Mon - Fri 8am - 5.30pm, Sat 8am - 5pm, Sun 9am - 4pm

Banking Services

All the major banks have local branches and a range of ATM facilities can be found in or close to the town centre.

Branches are located as follows:

  • Commonwealth Bank: Pacific Fair, 59 Hooker Blvd - (07) 5526 9071
  • National Australia Bank: Pacific Fair, 59 Hooker Blvd
  • ANZ Bank: Pacific Fair, 59 Hooker Blvd
  • St.George: Pacific Fair, 59 Hooker Blvd
Church Services

There are many churches on the Gold Coast, representing a wide variety of faiths and religious institutions.

  • Refinery Life Church: 323 TE Peters Drive, Broadbeach - 0412 021 645
  • The River Church: 2 Monaco Street, Surfers Paradise - (07) 5592 5403
  • Stella Maris Catholic Church: 268 Hedges Ave, Mermaid Beach - (07) 5572 5433
  • Surfers Paradise Anglican Church: 36 Hamilton Ave, Surfers Paradise - (07) 5592 1543
Dentists
  • Oracle Dental: 17/3 Oracle Blvd, Broadbeach - (07) 5531 7259
  • Proud Smile Dental: Pacific Fair Shopping Centre, Hooker Blvd, Broadbeach - (07) 5538 6277
  • Oasis Dental Studio: 21/15 Victoria Ave, Broadbeach - (07) 5526 8722
Hairdressers

There are some great local hairdressers for that special occassion, or for a touch up or haircut.

  • Toni & Guy Broadbeach: 72 Surf Parade - (07) 5539 9444
  • Oasis Barbers: The Oasis Shopping Centre - (07) 5538 0470
  • Ebbe the Salon: 2/2723 Gold Coast Hwy, Broadbeach - (07) 5511 2172
  • Navarna Hair & Beauty: Oasis Shopping Centre - (07) 5538 2189
  • Just Cuts: Pacific Fair Shopping Centre - (07) 5572 4180
Coffee Shops / Cafes

Elk Espresso

Located on the beachfront of Oasis Shopping Centre, Elk Espresso is the perfect stop for breakfast and lunch.

Address: Old Burleigh Road, Broadbeach QLD 4218
Hours: 5.45am to 3pm - 7 days/week


No Name Lane Cafe

Address: 17-19 Elizabeth Avenue, Broadbeach
Hours: 6am to 4pm - 7 days/week


Base Broadbeach

Address: Oasis Shopping Centre, Victoria Avenue, Broadbeach
Phone: +61 7 5592 3801
Hours: 6am to 3pm - 7 days/week


Oasis & Co Coffee

Address: 21/15 Victoria Avenue, Broadbeach
Phone: 0448 173 720
Hours: 5.30am to 2pm Mon to Thurs & Sat, 6:30am to 12pm Fri and Sun


Tower 28 Cafe

Address: Under Kurrawa Surf Club, Old Burleigh Road, Broadbeach
Phone: +61 7 5527 5660
Hours: 6am to 3pm - 7 days/week


Nan's Coffee

Address: 2763 Gold Coast Hwy, Broadbeach
Phone: 0449 697 713
Hours: 6am to 2pm Mon to Sat


Banksy Broadbeach

Address: 1/2763 Gold Coast Hwy, Broadbeach
Phone: +61 7 5660 9972
Hours: 5.30am to 2pm Mon-Fri, 6:30am to 2pm Sat/Sun

 

Restaurants

5 Boroughs

Address: 110/89-91 Surf Parade, Broadbeach (The Wave Building)
Hours: 11am to 9pm, 7 days/week


The Loose Moose

Address: 75 Surf Parade, Broadbeach
Phone: +61 7 5613 2356
Hours: 12pm to late, Mon to Fri, 11am to late Fri/Sat, 11am-8pm Sun


Maggie Choo

Address: 105/89 Surf Parade, Broadbeach (The Wave Building)
Phone: +61 7 5619 9402
Hours: 5pm to late Mon-Thurs, 12pm to late, Fri-Sun


Koi Dining

Address: 89 Surf Parade, Broadbeach (The Wave Building)
Phone: +61 7 5570 4218
Hours: 12pm to late, 7 days/week


Sofia's Restaurant & Bar

Address: Shop G0.53 Victoria Avenue, Broadbeach
Phone: +61 7 5504 6985
Hours: 5pm to 10.30pm Mon, 12pm to 3pm & 5pm to 10.30pm Tues - Sun


 

Moo Moo Restaurant

Address: 2685 Gold Coast Hwy, Broadbeach
Phone: 1300 070 710
Hours: 12pm to late, 7 days/week


Valentino's Italian

Address: 29a Victoria Avenue, Broadbeach
Phone: +61 7 5570 1030
Hours: 5pm to late, 7 days/week

 

Bars & Nightlife

Broadbeach Tavern

Address: Oasis Shopping Centre, Broadbeach
Phone: +61 7 5538 4111
Hours: 10am to 5am, 7 days/week


Atrium Bar Star Casino

Address: 1 Casino Drive, Broadbeach
Phone: +61 7 5592 8130
Hours: 6pm to late Wed, 7pm to late Thur-Sun


The Lucky Squire

Address: 3 Oracle Blv, Broadbeach
Phone: +61 7 3062 2558
Hours: 11am to late, 7 days/week


Soho Bar

Address: 4/2713 Gold Coast Hwy, Broadbach
Phone: +61 7 4939 1301
Hours: 5pm to 12am Tues to Sun


Roosevelt Lounge

Address: 75 Surf Parade, Broadbeach
Phone: +61 7 5613 2335
Hours: 5pm to late, Thurs - Sat

Entertainment & Activities

Pacific Fair Shopping Centre

Pacific Fair is a major shopping centre in Broadbeach Waters on the Gold Coast, Queensland, Australia. It is Queensland's second-largest shopping centre and the fifth-largest nationally.


Star Casino

With its luxurious accommodation and spa, iconic bars, restaurants and entertainment precincts, alongside the thrills of a world-class casino, The Star Gold Coast is Australia’s five-star fun-parlour.


Gold Coast Convention and Exhibition Centre

The Gold Coast Convention and Exhibition Centre is the premier Gold Coast venue where large-scale national and international conferences and exhibitions roll out seamlessly from beginning to end.


Theme Parks

The Gold Coast is home to several world-renowned theme parks, including Dreamworld, Warner Bros. Movie World, Sea World, and Wet'n'Wild.


Tamborine National Park

Tamborine National Park is located on Tamborine Mountain and is known for its subtropical rainforest, panoramic views, and diverse flora and fauna. The Cedar Creek Falls and Curtis Falls are popular spots.


Burleigh Head National Park

This coastal national park offers scenic walking trails along the headland with stunning views of the ocean. You may also spot wildlife, and during the migration season, it's a great place for whale watching.


Currumbin Wildlife Sanctuary

Currumbin Wildlife Sanctuary is a popular attraction, showcasing Australian wildlife in a natural setting. It's a great place to see native animals and learn about conservation efforts.


 

Golf Courses

  • Palm Meadows Golf Course, 07 5594 2450
  • Lakelands Golf Club, 07 5594 2450
  • Parkwood International Golf Course, 07 5594 6388
  • Links Hope Island Golf Club, 07 5530 9030
  • Gainsborough Greens, 07 5546 6003

Walks & Lookouts

  • Greenmount Hill, Greenmount Beach
  • Captain Cook Memorial Point Danger, Coolangatta
  • Elephant Rock, Currumbin Beach
  • Currumbin Rock and Currumbin Alley, Currumbin
  • Arthur Freeman Lookout, Currumbin Valley
  • The Cougal Cascades Walk, Currumbin Valley
  • Kirra Hill, Kirra Point

Timezone Surfers Paradise

Timezone Surfers Paradise is located in the Paradise centre on Cavill Mall in the heart of Surfers Paradise.


Skypoint Climb

Rising 270m into the air, SkyPoint Climb provides unparalleled 360 degree views of the Gold Coast and beyond.


Dracula's Cabaret Dinner & Show

Dracula's is one of the longest running and most successful attractions on the Gold Coast.

Grocery Shopping / Retail

Woolworths

Address: 75 Surf Parade, Broadbeach


Friendly Grocer

Address: 2719 Gold Coast Highway


Coles Pacific Fair

Address: 2 Hooker Blvd


Aldi

Address: 14 Allandale Entrance, Mermaid Waters


Markets

Broadbeach Markets
1st & 3rd Sundays monthly from 8am
Kurrawa Park, Broadbeach

Surfers Paradise Markets
Wed, Fri & Sun nights 4-9pm
Esplanade, Surfers Paradise

Carrara Markets
Every Saturday & Sunday 7am-4pm
Gooding Drive, Carrara

Miami Marketta
Wed, Fri & Sat nights from 5pm
Hillcrest Pde, Miam

The Village Markets
Sundays 8:30am – 1pm
Burleigh Heads State School

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Leave Us A Review
We hope you enjoyed your recent stay with us at The Wave Resort.

We would love it if you could please take a moment to leave us a review. It lets us know how we did and gives other travellers a better picture of what it's like to stay with us. Just head to our Trip Advisor page or leave a Google review and we'll be forever grateful!

Don’t forget, if we don’t know about it then we can’t change it! So If there is anything you would like to bring to our attention directly, please don’t hesitate to email us on res@thewaveresort.com.au

Thank you again for choosing The Wave Resort, we can't wait to welcome you back.

Looking To Book Again
If you enjoyed your stay and would like to re-book, we would love to look after you.

We often have special deals available for return guests so we suggest that you contact us via email: res@thewaveresort.com.au or give us a call on (07) 5555 9200.